Privacy Policy

Your Privacy Matters

At FUZMORI, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

Personal Information: When you purchase, we collect your name, email, shipping address, and payment information to process your order.

Usage Data: Our products may process voice inputs and conversation data locally on the device to provide personalized responses.

Device Information: We may collect device type, firmware version, and connectivity status for technical support.

How We Use Your Information

  • To process and fulfill your orders
  • To provide customer support and technical assistance
  • To improve our products and features
  • To send product updates and communications (with your consent)
  • To comply with legal obligations

Data Storage and Security

Your personal data is stored securely on encrypted servers. We implement industry-standard security measures to protect against unauthorized access, alteration, or disclosure.

Conversation data is stored locally on the device by default. Cloud-synced data (if enabled) is encrypted in transit and at rest.

Third-Party Services

We may use trusted third-party services for payment processing, shipping, and analytics. These providers are contractually obligated to keep your information confidential.

Your Rights

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Opt-out: Opt out of marketing communications at any time

Children's Privacy

Our products are designed for general use. Parents are responsible for supervising children's use. We do not knowingly collect information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@fuzmori.com
Phone: +86 13854657136
Hours: Monday-Friday, 9:00 AM - 6:00 PM (Hong Kong Time, GMT+8)
Address:
HONG KONG HAOYUAN INTERNATIONAL TRADE LIMITED
253-261 Hennessy Road, Wan Chai, Hong Kong

Last updated: October 2026